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Chat support services

Chat support services

Are you facing difficulties to market your services or products? Are you looking for expert chat support solutions to deliver timely customer service to your prospects? Online chat support solutions give you the convenience of promoting your services/products in the market you intend to, with least expense.

We are leading live chat support company and has been providing customized chat services. We offer cost-effective online chat services to assist you with expanding your market reach, increasing your visitors’ volume, and minimizing the visitor dropouts from your website.

Chat support services

Live Chat Support Services We Offer

Our services include -

1. Live Operators and Online Chat

Our chat support executives leverage our well-crafted chat manuals to communicate with the visitors.

Visitor Started Chat

When a visitor initiates a chat, our agents respond quickly so that you do not lose any prospect. With our live chat support services, all queries will be swiftly resolved.

3. Customer Inquiries & Grievance Resolution Chat

As part of our live chat support services, we have dedicated agents to resolve customer issues or provide expert consultation on customer's individual inquiries.

4. Lead Generation and Follow-up Chat

We can customize our customer support chat services to handle the chats for lead generation and follow-up. This will boost your sales & marketing campaigns.

5. Inbound Customer Support

If a new prospect or some vetted leads initiate the conversation, we have the required resources to deliver customer support chat service through multiple inbound channels.

6. Technical Support

We have a skilled team of live chat outsourcing executives who can handle each type of technical query and can resolve them.

7. Telemarketing

We have an expert team of live chat outsourcing telemarketers who can initiate the conversation through multiple channels.

8. Products/Services Info Chat

When a customer wants a quick information on your products or services and not looking for long conversations, our chat services for business operators can step in to help.

9. Order Management / Verification / Fulfilment

When you require a tailor-made chat service for order management for your eCommerce business or online portal, we can deliver that.

10. Order Processing Queries

When your customers want quick information on the order pickup and its delivery, our chat support executives can do that.

11. Billing Support

We can customize our chat services to suit your internal/external billing issues and provide quick resolution to your customers.

12. Helpdesk Support

If your customer is browsing your website and looking for instant resolution on his/her query, our agents can assist the customer with their quick responses.

Industries We Cater To:-

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